Error Code

Cause ( Nguyên nhân)

Solution (sử lý)

30,31,32,33,34,35,36
37,38,39,3C,3F

The machine does not work due to a paper jam.

Clear the paper jam

40,42,43,44

The internal temperature is too high.

Unplug the machine from the AC outlet and if possible cool the room where the machine is located.

46

The ink absorber pad is full and needs replacing.

Replace Waste Ink Absorber pad then perform this procedure for DCP Model or MFC Model

48

There is a problem on the print head,

Please contact Brother Customer Service.

49

The internal temperature is too low.

Unplug the machine from the AC outlet and if possible warm the room where the machine is located.

4F

There is a problem on the print head.

Please contact Brother Customer Service

50,51,52,57,5A,5B,5C,5D
5E,6C,6F,70,71,72,73,7A
7D

The machine does not work due to a paper jam or some sensor problem.

Clear the paper jam. If the problem still continues after clearing the paper jam, try to clean the encoder strip behind the printer head

8F

There is a problem on the paper feed motor.

Replace paper feed motor

A5,A6,A7,A8,AF

There is a problem on the scanner.

Please contact Brother Customer Service

E2,E3

There is a problem on the main PCB.

Replace PCB Mainboard