Bảng báo lỗi máy in Canon 214dw

 





  • Code: 0801
  • Description:Pickup Delay JAM 1
  • Causes:TOP Sensor Delay
  • Remedy:PS2 Multi-purpose Tray
  • Code: 0802
  • Description:Pickup Delay JAM 1
  • Causes:TOP Sensor Delay
  • Remedy:PS2 Cassette 1
  • Code: 0803
  • Description:Pickup Delay JAM 1
  • Causes:TOP Sensor Delay
  • Remedy:PS2 Cassette 2
  • Code: 0807
  • Description:Pickup Delay JAM 1
  • Causes:TOP Sensor Delay
  • Remedy:PS2 Registration Area to Drum Area
  • Code: 0808
  • Description:Pickup Delay JAM 1
  • Causes:Fixing Delivery Sensor Delay
  • Remedy:PS13 Drum Area to Fixing Area
  • Code: 0809
  • Description:Pickup Delay JAM 1
  • Causes:Delivery Tray Full Sensor Delay
  • Remedy:PS4 Fixing Area to Delivery Area
  • Code: 080E
  • Description:Pickup Delay JAM 1
  • Causes:Duplex Feed Sensor Delay
  • Remedy:PS21 Duplex Pickup Area
  • Code: 0907
  • Description:Pickup Delay JAM 2
  • Causes:TOP Sensor Delay
  • Remedy:PS2 Registration Area to Drum Area
  • Code: 0908
  • Description:Pickup Delay JAM 2
  • Causes:Fixing Delivery Sensor Delay
  • Remedy:PS13 Drum Area to Fixing Area
  • Code: 0909
  • Description:Pickup Delay JAM 2
  • Causes:Delivery Tray Full Sensor Delay
  • Remedy:PS4 Fixing Area to Delivery Area
  • Code: 0A07
  • Description:Pickup Delay JAM 2
  • Causes:TOP Sensor Delay
  • Remedy:PS2 Registration Area to Drum Area
  • Code: 0A08
  • Description:Pickup Delay JAM 3
  • Causes:Fixing Delivery Sensor Delay
  • Remedy:PS13 Drum Area to Fixing Area
  • Code: 0A09
  • Description:Pickup Delay JAM 3
  • Causes:Delivery Tray Full Sensor Delay
  • Remedy:PS4 Fixing Area to Delivery Area
  • Code: 1007
  • Description:Pickup Stationary JAM 1
  • Causes:TOP Sensor Stationary
  • Remedy:PS2 Registration Area to Drum Area
  • Code: 1008
  • Description:Pickup Stationary JAM 1
  • Causes:Fixing Delivery Sensor Stationary
  • Remedy:PS13 Drum Area to Fixing Area
  • Code: 1009
  • Description:Pickup Stationary JAM 1
  • Causes:Delivery Tray Full Sensor Stationary
  • Remedy:PS4 Fixing Area to Delivery Area
  • Code: 1807
  • Description:Fixing Delivery Delay JAM 1
  • Causes:TOP Sensor Delay
  • Remedy:PS2 Registration Area to Drum Area
  • Code: 1808
  • Description:Fixing Delivery Delay JAM 1
  • Causes:Fixing Delivery Sensor Delay
  • Remedy:PS13 Drum Area to Fixing Area
  • Code: 1809
  • Description:Fixing Delivery Delay JAM 1
  • Causes:Delivery Tray Full Sensor Delay
  • Remedy:PS4 Fixing Area to Delivery Area
  • Code: 2007
  • Description:Fixing Delivery Stationary JAM 1
  • Causes:TOP Sensor Stationary
  • Remedy:PS2 Registration Area to Drum Area
  • Code: 2008
  • Description:Fixing Delivery Stationary JAM 1
  • Causes:Fixing Delivery Sensor Stationary
  • Remedy:PS13 Drum Area to Fixing Area
  • Code: 2009
  • Description:Fixing Delivery Stationary JAM 1
  • Causes:Delivery Tray Full Sensor Stationary
  • Remedy:PS4 Fixing Area to Delivery Area
  • Code: 2801
  • Description:Power ON JAM 1 (*2)
  • Causes:TOP Sensor Residual
  • Remedy:PS2 Multi-purpose Tray
  • Code: 2802
  • Description:Power ON JAM 1 (*2)
  • Causes:TOP Sensor Residual
  • Remedy:PS2 Cassette 1
  • Code: 2803
  • Description:Power ON JAM 1 (*2)
  • Causes:TOP Sensor Residual
  • Remedy:PS2 Cassette 2
  • Code: 2807
  • Description:Power ON JAM 1 (*2)
  • Causes:TOP Sensor Residual
  • Remedy:PS2 Registration Area to Drum Area
  • Code: 2808
  • Description:Power ON JAM 1 (*2)
  • Causes:Fixing Delivery Sensor Residual
  • Remedy:PS13 Drum Area to Fixing Area
  • Code: 2809
  • Description:Power ON JAM 1 (*2)
  • Causes:Delivery Tray Full Sensor Residual
  • Remedy:PS4 Fixing Area to Delivery Area
  • Code: 280D
  • Description:Power ON JAM 1 (*2)
  • Causes:Duplex Feed Sensor Residual
  • Remedy:PS21 Duplex Feed Area
  • Code: 2901
  • Description:Power ON JAM 2 (*2)
  • Causes:TOP Sensor Residual
  • Remedy:PS2 Multi-purpose Tray
  • Code: 2902
  • Description:Power ON JAM 2 (*2)
  • Causes:TOP Sensor Residual
  • Remedy:PS2 Cassette 1
  • Code: 2903
  • Description:Power ON JAM 2 (*2)
  • Causes:TOP Sensor Residual
  • Remedy:PS2 Cassette 2
  • Code: 2907
  • Description:Power ON JAM 2 (*2)
  • Causes:TOP Sensor Residual
  • Remedy:PS2 Registration Area to Drum Area
  • Code: 2908
  • Description:Power ON JAM 2 (*2)
  • Causes:Fixing Delivery Sensor Residual
  • Remedy:PS13 Drum Area to Fixing Area
  • Code: 2909
  • Description:Power ON JAM 2 (*2)
  • Causes:Delivery Tray Full Sensor Residual
  • Remedy:PS4 Fixing Area to Delivery Area
  • Code: 290D
  • Description:Power ON JAM 2 (*2)
  • Causes:Duplex Feed Sensor Residual
  • Remedy:PS21 Duplex Feed Area
  • Code: 3001
  • Description:Door Open JAM 1 (*1)
  • Causes:TOP Sensor Residual
  • Remedy:PS2 Multi-purpose Tray
  • Code: 3002
  • Description:Door Open JAM 1 (*1)
  • Causes:TOP Sensor Residual
  • Remedy:PS2 Cassette 1
  • Code: 3003
  • Description:Door Open JAM 1 (*1)
  • Causes:TOP Sensor Residual
  • Remedy:PS2 Cassette 2
  • Code: 3007
  • Description:Door Open JAM 1 (*1)
  • Causes:TOP Sensor Residual
  • Remedy:PS2 Registration Area to Drum Area
  • Code: 3008
  • Description:Dooe Open JAM 1 (*1)
  • Causes:Fixing Delivery Sensor Residual
  • Remedy:PS13 Drum Area to Fixing Area
  • Code: 3009
  • Description:Dooe Open JAM 1 (*1)
  • Causes:Delivery Tray Full Sensor Residual
  • Remedy:PS4 Fixing Area to Delivery Area
  • Code: 300D
  • Description:Dooe Open JAM 1 (*1)
  • Causes:Duplex Feed Sensor Residual
  • Remedy:PS21 Duplex Feed Area
  • Code: 3807
  • Description:Wrap JAM 1
  • Causes:TOP Sensor Stationary
  • Remedy:PS2 Registration Area to Drum Area
  • Code: 3808
  • Description:Wrap JAM 1
  • Causes:Fixing Delivery Sensor Stationary
  • Remedy:PS13 Drum Area to Fixing Area
 
  • Code: 3809
  • Description:Wrap JAM 1
  • Causes:Delivery Tray Full Sensor Stationary
  • Remedy:PS4 Fixing Area to Delivery Area
  • Code: 4807
  • Description:Duplex Re-pickup JAM 1
  • Causes:TOP Sensor Stationary
  • Remedy:PS2 Registration Area to Drum Area
  • Code: 4808
  • Description:Duplex Re-pickup JAM 1
  • Causes:Fixing Delivery Sensor Stationary
  • Remedy:PS13 Drum Area to Fixing Area
  • Code: 4809
  • Description:Duplex Re-pickup JAM 1
  • Causes:Delivery Tray Full Sensor Stationary
  • Remedy:PS4 Fixing Area to Delivery Area
  • Code: 480C
  • Description:Duplex Re-pickup JAM 1
  • Causes:Duplex Feed Sensor Stationary
  • Remedy:PS21 Duplex Reversing Area
  • Code: 480D
  • Description:Duplex Re-pickup JAM 1
  • Causes:Duplex Feed Sensor Stationary
  • Remedy:PS21 Duplex Feed Area
  • Code: E000-0000
  • Description:Error in temperature rising of the Fixing Assembly
  • Causes:The temperature of the Fixing Assembly did not reach a certain temperature within the specified period of time.
  • Remedy:1. Check the harness/connector connection between the Fixing Assembly and the DC Controller PCB. 2. Replace the Fixing Assembly. 3. Replace the DC Controller PCB.
  • Code: E001-0000
  • Description:Abnormal high temperature of the Fixing Assembly
  • Causes:It was detected that the temperature of the Fixing Assembly was abnormally high.
  • Remedy:1. Check the harness/connector connection between the Fixing Assembly and the DC Controller PCB. 2. Replace the Fixing Assembly. 3. Replace the DC Controller PCB.
  • Code: E003-0000
  • Description:Abnormal low temperature of the Fixing Assembly
  • Causes:It was detected that the temperature of the Fixing Assembly was abnormally low.
  • Remedy:1. Check the harness/connector connection between the Fixing Assembly and the DC Controller PCB. 2. Replace the Fixing Assembly. 3. Replace the DC Controller PCB.
  • Code: E004-0000
  • Description:Drive circuit error
  • Causes:The zero cross signal was not detected for the specified period of time or more.
  • Remedy:1. Check the harness/connector connection between the Fixing Assembly and the DC Controller PCB. 2. Replace the Fixing Assembly. 3. Replace the DC Controller PCB.
  • Code: E014-0000
  • Description:Error in startup of the Main Motor
  • Causes:Revolution of the Main Motor did not reach the specified value.
  • Remedy:1. Check the harness/connector connection between the Main Motor and the DC Controller PCB. 2. Replace the Main Motor. 3. Replace the DC Controller PCB.
  • Code: E014-0001
  • Description:Error in startup of the Main Motor
  • Causes:Revolution of the Main Motor was out of the specified range.
  • Remedy:1. Check the harness/connector connection between the Main Motor and the DC Controller PCB. 2. Replace the Main Motor. 3. Replace the DC Controller PCB.
  • Code: E015-0002
  • Description:Cassette 2 lift-up error
  • Causes:After lift-up of the Lifting Plate of the Cassette 1 started, ON status of the Paper Surface Sensor of the Cassette 1 was not detected within the specified period of time.
  • Remedy:1. Turn ON the power with the cassette of the Cassette Unit removed, insert the cassette, and then check the operation sound of the Lifter Motor. When there is operation sound of the Lifter Motor, check if the Lifting Plate has been lifted up. <When the Lifting Plate has been lifted up> 1. Check the harness/connector connection between the Cassette Driver PCB and the Paper Surface Sensor of the Cassette Unit. 2. Check the harness/connector connection between the Cassette Driver PCB and the Cassette Pickup Solenoid of the Cassette Unit. 3. Replace the Cassette Driver PCB. 4. Replace the DC Controller PCB. <When the Lifting Plate has not been lifted up> 1. Check the condition of the gear of the Cassette Unit (missing teeth, swing). 2. Replace the Drive Unit of the Cassette Unit. <When there is no operation sound of the motor> 1. Check the harness/connector connection between the Cassette Driver PCB and the Lifter Motor of the Cassette Unit. 2. Replace the Drive Unit of the Cassette Unit. 3. Replace the Cassette Driver PCB. 4. Replace the DC Controller PCB 4. Replace the DC Controller.
  • Code: E052-0000
  • Description:Duplex Feed Unit absent error
  • Causes:Connection of the Duplex Feed Unit was not correct.
  • Remedy:1. Replace the DC Controller PCB.
  • Code: E066-0000
  • Description:Environment Sensor error
  • Causes:When the Environment Sensor is judged to be in error
  • Remedy:1. Check the harness/connector connection between the Power supply switch PCB (Environment Sensor) and the DC Controller PCB. 2. Replace the Power supply switch PCB (Environment Sensor). 3. Replace the DC Controller PCB.
  • Code: E100-0000
  • Description:BD error
  • Causes:BD error
  • Remedy:1. Check the harness, Flat Cable, and connector connection between the Laser Scanner Unit and the DC Controller PCB. 2. Replace the Flat Cable. 3. Replace the Laser Scanner Unit. 4. Replace the DC Controller PCB.
  • Code: E110-0000
  • Description:Error in startup of the Scanner Motor
  • Causes:Scanner area error (error in the initial operation of the Scanner Motor)
  • Remedy:1. Check the harness/connector connection between the DC Controller PCB and the Laser Scanner Unit. 2. Check the harness/connector connection between the Relay PCB and the Laser Scanner Unit. 3. Replace the Laser Scanner Unit.
  • Code: E110-0001
  • Description:Scanner Motor rotation error
  • Causes:Scanner area error (Scanner Motor rotation error)
  • Remedy:1. Check the harness/connector connection between the DC Controller PCB and the Laser Scanner Unit. 2. Check the harness/connector connection between the Relay PCB and the Laser Scanner Unit. 3. Replace the Laser Scanner Unit.
  • Code: E196-0000
  • Description:DC Controller error
  • Causes:Update of the DC Controller failed. (RFU mode right after the startup)
  • Remedy:1. Replace the DC Controller PCB.
  • Code: E196-1000
  • Description:ROM writing/reading error (Main ROM 16MB)
  • Causes:Error in writing/reading of main program in the Main Controller PCB (Main ROM 16MB)
  • Remedy:1. Update the set of controller firmware. 2. Replace the Main Controller PCB.
  • Code: E196-2000
  • Description:ROM writing/reading error (ROM (2MB) for storing setting values)
  • Causes:Error in writing/reading of the setting values storage area in the Main Controller PCB (ROM (2MB) for storing setting values)
  • Remedy:1. Update the set of controller firmware. 2. Replace the Main Controller PCB.
  • Code: E196-3000
  • Description:ROM writing/reading error (eMMC)
  • Causes:Unable to read/write data from the eMMC. The eMMC failure occurred.
  • Remedy:1. Update the set of controller firmware. 2. Replace the Main Controller PCB.
  • Code: E196-3001
  • Description:ROM-ID mismatch (eMMC)
  • Causes:The eMMC has been replaced wrongly. The eMMC failure occurred.
  • Remedy:1. Update the set of controller firmware. 2. Replace the Main Controller PCB.
  • Code: E246-0000 ... E350-0000
  • Description:System error
  • Causes:System error
  • Remedy:Contact the sales company.
  • Code: E351-0000
  • Description:Main Controller PCB error (Scanner system)
  • Causes:System error
  • Remedy:1. Update the set of controller firmware. 2. Replace the Main Controller PCB.
  • Code: E354-0000 ... E355-0005
  • Description:System error
  • Causes:System error
  • Remedy:Contact the sales company.
  • Code: E744-0001
  • Description:Invalid combination of language file versions
  • Causes:Language file version was not matched with that of the main program.
  • Remedy:1. Update the set of controller firmware.
  • Code: E744-0002
  • Description:Language file error
  • Causes:The size of the language file exceeded the allowed size.
  • Remedy:1. Update the set of controller firmware.
  • Code: E744-1001
  • Description:Version mismatch between BOOTABLE and BOOTROM
  • Causes:Version of the main program and that of the start-up program were not matched.
  • Remedy:1. Update the set of controller firmware.
  • Code: E744-4000
  • Description:Engine ID error
  • Causes:An invalid engine connection was detected.
  • Remedy:1. Check the version of D-CON. 2. Update the D-CON. 3. Update the set of controller firmware. 4. Check the model code. (E744-4000 occurs also when the model code and the engine code are mismatched.)
  • Code: E744-5000
  • Description:Panel microcomputer error
  • Causes:Error in the Control Panel PCB (microcomputer).
  • Remedy:1. Check the harness/connector connection between the panel microcomputer and Main Controller PCB. 2. Update the set of panel microcomputer. 3. Update the set of controller firmware. 4. Replace the Main Controller PCB.
  • Code: E744-6000
  • Description:Error in communication with the Wireless LAN Board
  • Causes:Unable to communicate with the Wireless LAN PCB.
  • Remedy:1. Check the connection of the wireless LAN slot (SD-IO). 2. Update the set of controller firmware. 3. Replace the Main Controller PCB.
  • Code: E744-7000
  • Description:Backup microcomputer error
  • Causes:An error in the microcomputer which retains fax job information of the Main Controller PCB.
  • Remedy:1. Check the version of backup microcomputer, and upgrade the version. 2. Update the set of backup microcomputer. 3. Update the set of controller firmware. 4. Replace the Main Controller PCB.
  • Code: E746-0000
  • Description:Main Controller PCB error (others)
  • Causes:A communication error of the Main Controller PCB occurred (other than scan-related communication error).
  • Remedy:1. Update the set of controller firmware. 2. Replace the Main Controller PCB.
  • Code: E766-9000
  • Description:Scanner power state error
  • Causes:Error in power state of the Laser Scanner Unit (firmware-dependent)
  • Remedy:1. Install the set of controller firmware. 2. Replace the Laser Scanner Unit.
  • Code: E805-0001
  • Description:Fan Motor 1 error
  • Causes:The Main Fan fails to rotate at the specified rotation speed.
  • Remedy:1. Check the connection of the Main Fan. 2. Replace the Main Fan.

 

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TRUNG TÂM DỊCH VỤ KỸ THUẬT BẢO TÍN ĐC: Số 240 Nguyễn Văn Linh - Tp. Hải Dương. Mobile: 0983 593 218 (zalo/facebook)
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